Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from plushtery.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WooCommerce to power our online store — you can read more about how WooCommerce uses your Personal Information here: https://automattic.com/privacy/. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Your Rights
GDPR (General Data Protection Regulation)
If you are a resident of the European Economic Area (EEA), you have specific rights concerning the personal information that we collect and hold about you. You have the right to access this information to see what data we have about you. If you find any inaccuracies or if your personal information changes, you can request that it be corrected or updated. Additionally, if you wish, you can request the deletion of your personal information from our systems. To exercise these rights, please reach out to us using the contact details provided at the end of this policy. We are committed to responding promptly and addressing your concerns regarding your personal information.
CCPA (California Consumer Privacy Act)
Residents of California are granted certain rights under the CCPA regarding their personal data. You have the right to request access to the personal information we collect about you. This includes receiving information about the categories of information collected, the sources from which it was collected, the purpose for collecting it, and the categories of third parties with whom we share it. Similar to the GDPR, you can request correction or updating of your personal information, and you can also ask for its deletion from our records. If you wish to exercise any of these rights, please contact us at the contact information provided below. We are here to help and ensure that your personal data is handled respectfully and in compliance with the law.
PIPEDA (Personal Information Protection and Electronic Documents Act)
Canadian residents are provided with specific rights under PIPEDA regarding their personal information. Under PIPEDA, you have the right to know how your personal information is being collected, used, and disclosed. You can also request access to the personal information we hold about you and have inaccuracies corrected. If necessary, you can request the deletion of your personal information, unless we are required by law to retain it.
Similar to the rights under the GDPR and CCPA, you can exercise these rights by contacting us with a request for access, correction, or deletion. We are committed to handling your personal information with care and in accordance with Canada’s privacy laws.
For more information on how to exercise your rights under PIPEDA or to make a complaint about our privacy practices, please contact us at the details provided below. We are here to ensure your privacy is respected and protected.
Australian Privacy Act 1988
Residents of Australia are granted certain rights under the Privacy Act 1988 regarding their personal data. You have the right to request access to the personal information we collect about you. This includes receiving information about the types of information collected, the sources from which it was collected, the purpose for collecting it, and the entities with whom we share it. Similar to the GDPR, you can request correction or updating of your personal information, and you can also ask for its deletion from our records. If you wish to exercise any of these rights, please contact us at the contact information provided below. We are here to help and ensure that your personal data is handled respectfully and in compliance with the law.
Cookies
Cookies are small data files that are downloaded to your device when you visit our website. We utilize various types of cookies to enhance site functionality and user experience. These cookies allow us to remember your site preferences and settings, such as your login status or language selection, reducing the need to reset them during each visit. They also enable us to track and analyze how you use our site, which helps us to improve our services and provide a better user experience. For example, cookies help us understand patterns of user behavior, like whether visitors are on their first visit or are returning, and tailor our site accordingly.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Minors
We do not intentionally collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the address below to request its removal.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Business Model and Trademark Transparency
Plushtery operates as an independent online retailer. We do not manufacture the products listed on our website. Order fulfillment and shipping may be handled by selected third-party logistics and fulfillment partners on our behalf.
Plushtery does not claim ownership of any third-party trademarks, brand names, or logos that may appear on this website. All trademarks, product names, and brand references remain the property of their respective owners and are used strictly for identification and informational purposes only.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@plushtery.com.